Privacy Policy



For: MELO PEARL FOR TEXTILE TRADING:

  1. Governing Law: "United Arab Emirates is our country of domicile." The governing law is the local UAE law.
  2. Accepted Payment Methods: We accept Visa & MasterCard and Apple Pay. Payments are made in AED (United Arab Emirates Dirham).
  3. OFAC and Sanctioned Countries: We do not trade with or provide services to individuals or entities from OFAC-sanctioned countries.
  4. Minors: Customers under 18 years of age are not allowed to register or use this website for transactions.
  5. Cardholder Responsibility: Cardholders must retain copies of transaction records and follow the merchant's policies and rules.
  6. User Account Security: Users are responsible for maintaining the confidentiality of their accounts and passwords

Data Protection: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Card Details: We do not pass any card details to third parties.

Security Measures: We ensure privacy and security using various hardware and software solutions. However, MELOPEARL.AE cannot guarantee the security of any data shared online.

Third-Party Links: We are not responsible for the privacy practices of other websites linked to ours. Users should review the privacy policies of those sites directly.

Policy Updates: Our Privacy Policy and Terms & Conditions may be updated periodically. Customers are encouraged to review them regularly.



Delivery Proof: Ensure you keep the delivery receipt signed by the registered customer.

Processing Time:

  • If the product is in stock, it takes 1 day to prepare for delivery.
  • For custom-made products, the preparation time is 5 to 7 days.

Delivery Fees: We offer both local and international shipping. Delivery charges or free delivery will be based on the location and will be communicated at checkout.

Delivery Time: Depending on the location, delivery time may vary. We will confirm the estimated delivery time after processing your order.

Refund Policy

Refund Method: There is no Refunds will be made into the original mode of payment Only Exchange applied.

Refund Conditions:

  • If the wrong product is sent.
  • If the product is defective or damaged during shipping.
  • If the product has been tampered with.

Return Timeframe: Products can be returned within 3 days, provided they are unused and in the original condition.